Terms & Conditions
Terms & Conditions
Overview
Welcome to Nelly Boutique. These Terms & Conditions govern your use of our website and the purchase of products from us.
Throughout this website, the terms “we”, “us”, “our” and “Nelly Boutique” refer to Nelly Boutique. By accessing our website, browsing our products or placing an order with us, you agree to be bound by these Terms & Conditions, together with any other policies or terms referenced on our website.
Please read these Terms & Conditions carefully before using our website or placing an order. If you do not agree with these terms, please do not use our website or purchase products from us.
We reserve the right to update, amend or replace any part of these Terms & Conditions from time to time. Any changes will be published on this page, and it is your responsibility to check this page periodically for updates. Your continued use of our website following the publication of changes constitutes acceptance of the updated Terms & Conditions.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services online.
1. Online Store Terms
By using our website, you confirm that you are legally entitled to enter into a contract and that you meet any applicable age requirements for making purchases online.
You agree not to use our products or website for any unlawful or unauthorised purpose, or to breach any applicable laws or regulations when using our Service.
You must not knowingly introduce or transmit viruses, malware, malicious code or any other harmful material that could affect the operation or security of our website or services.
Any serious or material breach of these Terms & Conditions may result in the suspension or termination of access to our website or services.
2. General Conditions
We reserve the right to refuse service or cancel an order where we have reasonable grounds to do so, subject to your statutory rights.
Information submitted through our website, other than payment information, may be transferred across various networks and may be adapted to meet the technical requirements of different networks or devices.
Payment information is processed using appropriate security measures and encryption.
You may not reproduce, copy, duplicate, sell, resell or commercially exploit any part of our website, Service or content without our prior written permission.
Headings throughout these Terms & Conditions are provided for convenience only and do not affect the interpretation of the terms.
3. Accuracy of Website Information
We make every reasonable effort to ensure that the information displayed on our website is accurate, complete and up to date. However, we cannot guarantee that all information will always be free from errors or omissions.
Product descriptions, images, pricing, availability and other website information are provided for general information and may occasionally change without notice.
We reserve the right to update or amend website content when necessary. However, we are not obliged to update information unless required to do so by law.
Historical information displayed on our website is provided for reference only and may not reflect current products, prices or services.
4. Changes to Our Service and Prices
Product prices displayed on our website may change from time to time without prior notice.
We reserve the right to modify, suspend or discontinue any part of our website or Service where necessary.
Where changes are made to our Service or pricing, we will endeavour to provide appropriate information where required by law.
Nothing in these Terms & Conditions affects your statutory rights as a consumer.
5. Products and Services
Certain products may be available exclusively through our online store and may be available in limited quantities.
All products are subject to availability and our applicable Returns Policy.
We make every effort to display product images and colours as accurately as possible. However, the colour and appearance of products may vary depending on your device, screen settings and other technical factors.
Product descriptions, images, availability and prices may be changed or updated from time to time.
We reserve the right to discontinue products where necessary and, subject to applicable law, to limit quantities purchased.
While we take great care in presenting our products accurately, we cannot guarantee that your device will display colours exactly as they appear in person.
6. Orders, Billing and Account Information
We reserve the right to refuse or cancel an order where there are reasonable grounds to do so, subject always to your statutory consumer rights.
We may, where appropriate, limit quantities purchased per customer, household or order. This may include orders placed using the same customer account, payment method, billing address or delivery address.
If we need to amend or cancel an order, we will endeavour to contact you using the email address, telephone number or billing details provided when the order was placed.
We reserve the right to investigate and restrict orders that reasonably appear to have been placed for unauthorised resale or commercial distribution.
When placing an order, you agree to provide accurate, complete and current information. You are responsible for ensuring that your contact, billing and delivery details are correct and up to date.
For further information about returning products, please refer to our Returns Policy.
7. Third-Party Tools
From time to time, our website may provide access to tools or services operated by third parties.
We do not control or monitor these third-party tools and cannot guarantee their availability, accuracy or performance.
Where you choose to use a third-party tool, you do so at your own discretion and should review the relevant third party's terms and conditions before using the service.
We may introduce additional features, services or tools through our website in the future. Any such features will also be subject to these Terms & Conditions.
8. Third-Party Links
Our website may occasionally contain links to websites or services operated by third parties.
These websites are independent from Nelly Boutique, and we do not control their content, policies, availability or practices.
We are not responsible for the content, products, services or transactions offered by third-party websites. If you choose to visit or purchase from a third-party website, you do so at your own discretion and should review that website's terms and privacy policies.
Any questions, complaints or concerns relating to a third-party product or service should be directed to the relevant third party.
9. Customer Reviews, Comments and Feedback
We value your feedback and welcome comments, suggestions, reviews and other contributions relating to Nelly Boutique.
By submitting content to us, you confirm that you have the right to provide that content and that it does not infringe the rights of any third party.
Where appropriate and subject to applicable law, you grant Nelly Boutique permission to use, reproduce, edit, publish or display submitted feedback or content for business and promotional purposes.
We are not obliged to keep submitted content confidential, provide compensation for submissions or respond to every submission.
We reserve the right to remove or decline to publish content that we reasonably consider to be unlawful, offensive, threatening, defamatory, misleading, obscene, discriminatory or otherwise inappropriate, or that infringes the rights of another person.
You must not submit content that contains malicious software, viruses or other harmful material, or that impersonates another person or provides misleading information about its origin.
You remain responsible for the content you submit.
10. Personal Information
Any personal information you provide through our website is handled in accordance with our Privacy Policy.
Please refer to our Privacy Policy for further information about how we collect, use and protect your personal information.
11. Errors, Inaccuracies and Omissions
Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, delivery charges or delivery times.
We reserve the right to correct such errors or omissions and, where appropriate, update information or cancel an order where information was materially incorrect.
If we need to cancel an order due to an error, we will endeavour to contact you using the information provided when your order was placed.
Nothing in this section affects your statutory rights.
12. Prohibited Uses
You must not use our website or its content:
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For any unlawful or fraudulent purpose.
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To encourage or participate in unlawful activity.
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To breach any applicable laws or regulations.
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To infringe our intellectual property rights or those of another person.
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To harass, threaten, abuse, intimidate, discriminate against or defame others.
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To provide false, misleading or fraudulent information.
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To upload or transmit viruses, malware or other malicious code.
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To collect or misuse another person's personal information.
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To send spam, phishing communications or other unsolicited communications.
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To interfere with the security or operation of our website.
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To attempt to gain unauthorised access to our systems.
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To use automated tools to scrape, copy or collect website content without our permission.
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms & Conditions have been breached.
13. Disclaimer and Limitation of Liability
We make reasonable efforts to ensure that our website and services operate effectively and securely. However, we cannot guarantee that access to our website will always be uninterrupted, timely, secure or completely error-free.
We do not guarantee that information obtained through our website will always be completely accurate or reliable.
We may occasionally need to suspend access to our website for maintenance, technical issues, security reasons or other circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
Nothing in these Terms & Conditions affects your statutory rights as a consumer, including rights relating to the quality, description or fitness of products purchased from us.
Subject to the above, Nelly Boutique will not be responsible for losses that were not reasonably foreseeable at the time the relevant contract was entered into, or for losses arising from circumstances outside our reasonable control.
14. Indemnification
You agree to be responsible for losses, costs or claims suffered by Nelly Boutique as a result of your unlawful use of our website, your breach of these Terms & Conditions, or your infringement of the rights of another person, to the extent permitted by law.
15. Severability
If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as separate from the remaining provisions.
The remaining provisions will continue to apply to the fullest extent permitted by law.
16. Termination
These Terms & Conditions remain in effect unless terminated by you or us.
You may stop using our website at any time.
We may suspend or restrict your access to our website if we reasonably believe that you have breached these Terms & Conditions or have used our website unlawfully.
Any rights, obligations or liabilities that arose before termination will continue to apply after termination where appropriate.
17. Entire Agreement
These Terms & Conditions, together with our other applicable website policies, constitute the agreement between you and Nelly Boutique regarding your use of our website and services.
They replace any previous agreements, communications or understandings relating to the same subject matter, unless otherwise required by law.
If we do not immediately enforce a particular provision of these Terms & Conditions, this does not mean that we have waived our right to enforce that provision in the future.
18. Governing Law
These Terms & Conditions and any separate agreements between you and Nelly Boutique are governed by the laws of England and Wales.
Any disputes will be subject to the applicable courts of England and Wales, subject to any mandatory consumer rights that may apply to you.
19. Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to our business, services, legal requirements or website.
The latest version will always be made available on this page.
We recommend checking this page periodically for updates.
Your continued use of our website following the publication of updated Terms & Conditions will constitute acceptance of the changes, where permitted by law.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Nelly Boutique
Email: nellyboutiquenb@hotmail.com
We are always happy to help and will do our best to respond to your enquiry as quickly as possible.
Thank you for choosing Nelly Boutique 💕
We appreciate your custom and look forward to providing you with a great shopping experience.